MS-721 · Modern Work · for teams
Certify your team on MS-721 —
without the retake bill
Give your teams voice engineers unlimited, exam-realistic MS-721 (Collaboration Communications Systems Engineer) practice. Each $165 USD retake you avoid more than pays for a seat — and every seat also unlocks all 25 Microsoft certs, so the same people can keep certifying as your needs grow.
Why teams certify staff on MS-721
MS-721 is the Teams voice and calling specialist cert — Teams Phone, Direct Routing, rooms, and devices. As organizations retire legacy PBX systems, certified voice engineers command premium rates and are scarce in the market.
It contributes to the Solutions Partner for Modern Work designation and is a strong differentiator for any team offering Teams telephony migrations.
Partner relevance
MS-721 contributes toward the Solutions Partner for Modern Work — so keeping staff certified helps protect your Microsoft partner designation and its co-sell benefits.
Who on your team should take MS-721
Teams voice engineers
UC / collaboration engineers
Telephony specialists
MS-721 exam objectives your team will practice
500 expert-reviewed MS-721 questions mapped to the current exam blueprint, with explanations that teach the reasoning — not just the answer.
- Plan and design collaboration communications systems (20-25%)
- Configure and manage Teams meetings, webinars, and town halls (15-20%)
- Configure and manage Teams Phone (30-35%)
- Configure and manage Teams Rooms and devices (20-25%)
Want to see the question style first? Try free MS-721 sample questions →
The MS-721 retake math
A failed MS-721 attempt means another $165 USD retake — per person — plus lost time and a delayed designation. One avoided retake pays for a seat for a year.
Per failed attempt, per person.
All 25 certs, annual Starter pricing.
Catch weak areas before exam day.
See full team pricing on the Teams page.
MS-721 for teams — FAQ
Is there real demand for MS-721 voice skills?
Yes — voice migrations from legacy PBX to Teams Phone are a growing, high-value workstream, and certified Teams voice engineers are relatively rare, which is exactly why the cert differentiates a team.
Does MS-721 cover Teams Rooms and devices?
Yes, a full domain covers Teams Rooms and device management alongside the larger Teams Phone domain.