Updated for April 2026 Exam Objectives

MS-102 Practice Test

Microsoft 365 Certified: Administrator Expert

MS-102 tests real admin scenarios. So do we.

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Updated for the April 2026 exam blueprint

MS-102 Exam Details

What to expect on exam day

Questions

40-60 questions

Duration

120 minutes

Passing Score

700/1000

Exam Cost

$165 USD

Exam Domains Covered

Master all topics tested on the MS-102 exam

1

Deploy and manage a Microsoft 365 tenant (25-30%)

2

Implement and manage identity and access in Microsoft Entra ID (25-30%)

3

Manage security and threats by using Microsoft Defender XDR (30-35%)

4

Manage compliance by using Microsoft Purview (10-15%)

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5 Free MS-102 Questions

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Sample MS-102 Practice Questions

10 real questions from the free MS-102bank. Pick an answer in your head, then open “Show answer” for the explanation.

  1. 1. A Microsoft 365 administrator needs to protect users from malicious URLs that may be embedded in emails, Teams chats, and Office documents. Specifically, they require time-of-click URL reputation evaluation so that links are re-checked at the moment the user clicks them, and that users are blocked or warned when a destination is found to be malicious. Which Microsoft Defender for Office 365 capability should they configure?

    • A. Safe Attachments - scans email attachments for malware in a detonation sandbox before delivery; this protects against malicious files, not against URL clicks.
    • B. Anti-phishing policy with user and domain impersonation protection - detects spoofed senders such as a CEO impersonator, but does not perform per-click URL reputation evaluation.
    • C. Zero-hour Auto Purge (ZAP) - retroactively removes already-delivered malicious messages from mailboxes after delivery, but does not block URLs at click time.
    • D. Safe Links - performs time-of-click URL verification across Exchange Online, Teams, and Office desktop apps, blocking the user when a clicked URL is judged malicious.
    Show answer

    Correct answer: D

    Safe Links (D) is the Microsoft Defender for Office 365 feature that performs time-of-click URL verification: when a user clicks a link in email, Teams, or an Office document, Safe Links re-checks the destination against Microsoft's reputation services and blocks or warns the user if it is malicious. Safe Attachments (A) detonates attached files in a sandbox before delivery - different threat vector. Anti-phishing impersonation protection (B) addresses spoofed senders, not URL reputation. Zero-hour Auto Purge (C) retroactively removes already-delivered messages but does not act on URL clicks.

  2. 2. A Microsoft 365 administrator must provision 200 new corporate Windows 11 laptops so that, when an employee first powers one on, it automatically joins Microsoft Entra ID, enrolls in Intune, and applies corporate policies without IT re-imaging the device. Which Microsoft technology delivers this zero-touch provisioning?

    • A. Microsoft Configuration Manager task-sequence imaging, which wipes and reloads a corporate Windows image over the network before delivery.
    • B. Microsoft Entra Connect Sync, which provisions the device objects into Intune as the laptops synchronize from on-premises Active Directory.
    • C. Windows Autopilot, a cloud-based deployment service that pre-registers the devices and configures them through Intune during the out-of-box experience.
    • D. Microsoft Defender for Endpoint onboarding, which images and enrolls the devices automatically as part of the EDR onboarding process.
    Show answer

    Correct answer: C

    Windows Autopilot is the cloud-based, zero-touch deployment technology: devices are pre-registered (by the vendor or IT) and, on first boot, configure themselves through the out-of-box experience - joining Microsoft Entra ID, enrolling in Intune, and applying policies without traditional imaging (C). Configuration Manager imaging (A) is the legacy wipe-and-load approach, Entra Connect Sync (B) synchronizes identities not device provisioning, and Defender for Endpoint onboarding (D) is for EDR, not provisioning.

  3. 3. A compliance administrator configures a sensitivity label that encrypts content and restricts access to internal users with View and Edit permissions. A user applies this label to a Word document and shares it via OneDrive with an authorized colleague, who later downloads the file to a personal device. Which statement best describes how protection is enforced?

    • A. The colleague can open the document offline indefinitely without re-authentication, because the encryption keys are cached on the device permanently after the first time the document is opened.
    • B. The label applies to copies of the file stored in SharePoint or OneDrive, but access to locally downloaded or USB-copied versions of the file is unrestricted.
    • C. The document requires the colleague to be on a domain-joined Windows device that is also registered with the tenant's Microsoft Entra ID before it will open.
    • D. The colleague must authenticate, and Microsoft Purview Information Protection (Azure Rights Management) enforces the configured View/Edit permissions wherever the document is opened.
    Show answer

    Correct answer: D

    Sensitivity labels with encryption use Microsoft Purview Information Protection - the service formerly known as Azure Information Protection, with encryption enforced by Azure Rights Management. Because protection is bound into the file itself, the configured View/Edit permissions travel with it: the colleague authenticates to obtain a use license and is bound by those permissions wherever the document is opened, including local copies. Option A is wrong because use licenses expire and re-authentication is required after the offline period elapses. Option B is wrong because protection follows the file, not its storage location. Option C is wrong because domain join is not a prerequisite for opening protected content.

  4. 4. An organization uses Microsoft Entra Connect Sync with default settings to synchronize identities from on-premises Active Directory to Microsoft Entra ID. An employee leaves the company, and the administrator must permanently disable the employee's access to Microsoft 365 while making the change flow correctly through the hybrid identity environment. What is the correct first action?

    • A. Disable the on-premises Active Directory user account or move it to a non-synced organizational unit, then allow synchronization to disable the corresponding Microsoft Entra account.
    • B. Delete the user directly from the Microsoft Entra admin center; the cloud deletion will replicate back to on-premises Active Directory via Microsoft Entra Connect Sync within the next sync cycle.
    • C. Block sign-in for the user in the Microsoft 365 admin center; this also disables the corresponding on-premises Active Directory account through the Entra Connect Sync writeback channel.
    • D. Remove the Microsoft 365 licenses assigned to the user; the user's identity is then automatically deleted from both Microsoft Entra ID and on-premises Active Directory within 24 hours.
    Show answer

    Correct answer: A

    In a hybrid identity environment using Microsoft Entra Connect Sync, on-premises Active Directory is the source of authority for synchronized user objects. Deprovisioning must therefore start on-premises: disable the AD user (or move them to a non-synced OU), then let synchronization carry the change to Microsoft Entra ID, where the cloud account is disabled and ultimately soft-deleted if the AD object is removed. Option B is wrong because Entra Connect Sync flows on-prem → cloud for users; cloud-side deletions are overwritten on the next sync. Option C is wrong because Microsoft 365 sign-in blocks do not modify on-premises AD. Option D is wrong because removing licenses ends service access but does not delete the identity from either directory.

  5. 5. A compliance administrator must configure a Microsoft Purview DLP policy for Exchange Online and Teams that blocks credit card numbers from being sent to external recipients, while still allowing internal users to share that content if they enter a written business justification. Which combination of DLP policy actions correctly meets both requirements?

    • A. Configure a single "Block everyone" action for both internal and external recipients of credit card data, and rely on Microsoft Defender for Cloud Apps reporting to capture justifications.
    • B. Send a policy tip rather than a block to senders for both internal and external sharing; auditing and reporting are handled by separate Microsoft Defender for Cloud Apps file policies and connected app governance.
    • C. Auto-apply a sensitivity label with encryption to matched messages and disable the DLP block action, since label encryption substitutes for a block decision in Exchange and Teams.
    • D. Use "Block everyone" for external recipients and "Block with user override and business justification" for internal recipients, with incident reports sent to the security team.
    Show answer

    Correct answer: D

    Microsoft Purview DLP supports different actions per recipient scope: Block everyone, Block with user override (optionally requiring a business justification), Allow with policy tip, and Audit only. Option D combines a hard external block with an internal override-with-justification action and routes incident reports - exactly the policy described. Option A externally blocks but only audits internal traffic, missing the justification capture. Option B is policy-tip-only and therefore not a hard block in any scope; relying on a separate product for reporting is not part of DLP policy actions. Option C confuses controls - auto-labeling encrypts content via sensitivity labels but does not block transmission, and "encrypt" is not itself a DLP policy action.

Show 5 more questions
  1. 6. An administrator creates a Conditional Access policy requiring MFA for all users. The grant control is set to 'Require multifactor authentication'. A user has only SMS-based one-time passcode registered as their MFA method. What happens when this user signs in?

    • A. The user is permanently blocked because SMS is not a supported MFA method for Conditional Access
    • B. The user is silently bypassed because the policy does not enforce telephony-based methods
    • C. The user is prompted to complete MFA using their registered SMS method
    • D. The user is redirected to register a stronger authentication method before proceeding
    Show answer

    Correct answer: C

    The "Require multifactor authentication" grant control in Conditional Access accepts any registered MFA method, including SMS-based one-time passcodes. When the policy fires, the user is challenged to verify using their available method - in this case, an SMS code. SMS is a valid but phishing-susceptible MFA method. To require stronger, phishing-resistant MFA methods (FIDO2 passkeys, Windows Hello for Business, certificate-based authentication), administrators should use Authentication strengths in the grant control instead of the generic MFA requirement.

  2. 7. Where in the Microsoft Defender portal can analysts access curated threat actor profiles, indicator of compromise (IOC) lookups, and vulnerability intelligence reports created by Microsoft's threat intelligence researchers?

    • A. Microsoft Defender portal > Threat Intelligence section (Intel profiles, Intel explorer)
    • B. Microsoft Defender portal > Email & collaboration > Threat tracker (legacy view)
    • C. Microsoft Entra admin center > Protect & secure > Identity Protection > Risk reports
    • D. Microsoft 365 admin center > Health > Service health dashboard
    Show answer

    Correct answer: A

    Microsoft Defender Threat Intelligence (MDTI) is accessible in the Microsoft Defender portal under the Threat Intelligence section. It provides Intel profiles (curated threat actor reports), Intel explorer (for searching IOCs such as IPs, domains, and hashes), and vulnerability intelligence articles authored by Microsoft's threat research teams. MDTI is available in two tiers: a free tier that surfaces a subset of articles and basic IOC enrichment, and a premium Defender Threat Intelligence license that unlocks full article content and the complete vulnerability intelligence dataset. Threat tracker (B) is a legacy email-investigation surface, not curated intel; Identity Protection (C) covers user/sign-in risk, not threat intelligence; the Service health dashboard (D) reports M365 service availability.

  3. 8. A security analyst is resolving an alert in Microsoft Defender XDR. The alert flagged a PowerShell command executed by a developer as part of a sanctioned penetration test. The analyst needs to close the alert so that both the type of activity and the accuracy of the detection are recorded for detection-tuning. In Defender XDR alert resolution, which statement correctly distinguishes Classification from Determination?

    • A. Classification is the top-level outcome (True positive, Informational/expected activity, or False positive); Determination is the specific subtype within that outcome - for example, Security test or Malware.
    • B. Classification specifies the exact malware family that was detected on the device, while Determination records which analyst closed the alert and what manual triage steps they personally performed during the investigation.
    • C. Classification is set automatically by Defender XDR detection rules and is not editable by analysts, while Determination is the single field that analysts are permitted to change when closing the alert.
    • D. Classification and Determination are effectively synonymous fields that are kept side-by-side purely for backward compatibility with the legacy Microsoft Defender portal interface and its older schema.
    Show answer

    Correct answer: A

    In Microsoft Defender XDR alert resolution, Classification is the top-level outcome of the alert (True positive, Informational/expected activity, or False positive) and Determination is the more specific subtype the analyst selects within that outcome - for example, Security test under Informational, or Malware under True positive. This two-field model lets analysts report both whether the detection was accurate and what the activity actually was, which feeds Defender XDR's detection tuning and analytics. Option B confuses Determination with malware family identification. Option C is wrong because both fields are analyst-editable when closing an alert. Option D is wrong because the two fields capture distinct, current information.

  4. 9. An endpoint security administrator needs to prevent Microsoft Office applications from launching child processes such as PowerShell or cmd.exe across managed Windows endpoints. The administrator wants to first observe the impact in production for two weeks to identify legitimate business workflows that would be disrupted, before enforcing the block. Which Microsoft Defender for Endpoint capability should be configured?

    • A. Tamper Protection configured for managed endpoints in audit mode to track Office macro execution before enforcement.
    • B. Controlled Folder Access with allowed-app exclusions for Office applications and a two-week audit window.
    • C. Network Protection with custom indicators of compromise targeting Office host processes, evaluated in audit mode.
    • D. Attack Surface Reduction rule "Block all Office applications from creating child processes" deployed in Audit mode initially, then switched to Block.
    Show answer

    Correct answer: D

    Attack Surface Reduction (ASR) rules in Microsoft Defender for Endpoint target specific high-risk behaviors and each rule supports an Audit mode (events are logged without enforcement) and a Block mode. The rule "Block all Office applications from creating child processes" directly addresses the scenario, and the standard rollout pattern is to deploy in Audit first, review the ASR-related events, then switch to Block. Tamper Protection (A) prevents tampering with Defender configuration; it does not have a macro/child-process mode. Controlled Folder Access (B) protects designated folders from unauthorized writes. Network Protection (C) blocks outbound connections to malicious destinations. None of A/B/C address the Office child-process behavior described.

  5. 10. Users in your tenant occasionally receive Microsoft Authenticator prompts they did not initiate, suggesting someone may have their password. You want users to flag these unexpected prompts so administrators are alerted to a possible compromise. Which Microsoft Entra MFA feature provides this?

    • A. Smart Lockout, which temporarily locks the account after repeated bad password attempts from attackers for the organization in this scenario.
    • B. A Conditional Access sign-in risk policy, which automatically blocks the sign-in when the location is unfamiliar for the organization in this scenario.
    • C. Fraud alert, which lets users report an MFA prompt they did not initiate (optionally blocking the account) and notifies administrators of a possible compromise.
    • D. Microsoft Entra Password Protection, which prevents a user from setting a password that appears on the banned-password list for the organization in this scenario.
    Show answer

    Correct answer: C

    Fraud alert lets a user report an MFA request they did not start - signalling that an attacker likely has their password - and can be configured to automatically block the user, while notifying administrators (C). Smart Lockout (A) defends against password brute-force, a sign-in risk policy (B) reacts to risk signals automatically rather than letting the user report, and Password Protection (D) governs password content.

Why Practice with MSCertQuiz?

Microsoft Learn teaches concepts. We prepare you for the actual exam.

1

Scenario-based questions covering Defender XDR, Entra ID, and Purview

2

Explanations teach the reasoning behind admin decisions — critical for case studies

3

Calibrated to associate-level difficulty so you're not under-prepared

4

Updated for the latest 2026 exam objectives — no outdated material

Aligned to Microsoft's "skills measured as of" update: April 28, 2026

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“The Conditional Access and Defender XDR questions were incredibly realistic. MS-102 is a tough exam but after 3 practice rounds here I felt confident. Passed with 740.”

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“Purview compliance questions were my weak spot. MSCertQuiz explanations broke down retention policies and DLP in a way that finally made sense. Scored 790.”

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Our practice questions are aligned with official Microsoft exam objectives. We recommend studying with Microsoft Learn first, then using MSCertQuiz to test your readiness.

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MS-102 Frequently Asked Questions

Everything you need to know about the MS-102 Microsoft 365 Administrator certification

What is the MS-102 certification?
The MS-102 (Microsoft 365 Certified: Administrator Associate) validates your skills in managing Microsoft 365 tenants, implementing identity and security solutions, and ensuring compliance. It covers Microsoft Entra ID, Defender XDR, and Microsoft Purview.
How hard is the MS-102 exam?
MS-102 is moderately difficult — roughly 30–35% of first-time candidates fail. It is an Associate-level exam that tests hands-on Microsoft 365 administration through scenario-based questions and case studies covering tenant management, Microsoft Entra ID, Defender XDR, and Microsoft Purview. Most candidates need 8–12 weeks of preparation. Common failure points are Conditional Access policy logic, Defender XDR vs. Defender for Office 365 distinctions, and Purview retention vs. sensitivity label scoping.
What is the difference between MS-102 and MS-900?
MS-900 is a $99 Fundamentals-level certification covering Microsoft 365 concepts broadly — services, cloud models, pricing, and security awareness. MS-102 is a $165 Associate-level certification for hands-on Microsoft 365 administrators covering tenant management, Entra ID, Defender XDR, and Purview compliance. MS-900 takes 2–3 weeks to prepare; MS-102 typically takes 8–12 weeks and assumes hands-on M365 admin portal experience. MS-900 does not expire; MS-102 requires annual renewal.
Is MS-102 worth it in 2026?
Yes — MS-102 is one of the highest-leverage Microsoft Associate certifications in 2026. Microsoft 365 Administrators in the US earn $75,000–$115,000 USD on average, with senior roles reaching $130,000+. As organizations consolidate workloads onto M365 and adopt Defender XDR for unified security, MS-102 directly validates the skills employers list as required or preferred in M365 admin job postings.
How much does the MS-102 exam cost in 2026?
The MS-102 exam costs $165 USD in 2026. This is the standard Microsoft Associate-level certification price. Pricing varies by country: approximately ₹4,800 INR in India, £113 GBP in the UK, and roughly €165 EUR in most European markets. Always confirm the current price on the official Microsoft Learn scheduling page for your region. Microsoft Ignite, Enterprise Skills Initiative (ESI), and Microsoft Learn Cloud Skills Challenges occasionally provide free or discounted vouchers.
What are the prerequisites for MS-102?
There are no formal prerequisites for MS-102, but Microsoft strongly recommends hands-on Microsoft 365 administration experience, familiarity with Microsoft Entra ID, and basic understanding of Defender XDR and Purview. MS-900 fundamentals is helpful but not required. Most successful candidates have 6–12 months of M365 admin experience before sitting the exam. Trying MS-102 without admin portal experience typically requires 12–16 weeks of preparation instead of the typical 8–12.
How is MS-102 different from MD-102?
MS-102 is the Microsoft 365 Administrator certification focused on managing the M365 tenant — Entra ID identity, Defender XDR security, Purview compliance, and tenant configuration. MD-102 is the Endpoint Administrator certification focused on managing the devices themselves — Microsoft Intune, Windows Autopilot, device compliance, app protection, and Defender for Endpoint. MS-102 administrators manage the cloud services; MD-102 administrators manage the devices that connect to them. Both are $165 Associate-level certifications with annual renewal. Many enterprise admins eventually earn both because they cover complementary halves of modern Microsoft administration.
How is MS-102 different from AZ-104?
MS-102 is the Microsoft 365 Administrator certification — managing M365 tenants, Entra ID for M365, Defender XDR, and Purview compliance. AZ-104 is the Azure Administrator certification — managing Azure cloud infrastructure (VMs, VNets, storage, identity, RBAC, governance). MS-102 administrators work with productivity, collaboration, and security; AZ-104 administrators work with cloud infrastructure. Both are $165 Associate-level certifications. They overlap on Entra ID basics but otherwise cover different roles. Many cloud-focused admins earn both to span M365 and Azure.
What is the MS-102 passing score in 2026?
The MS-102 passing score is 700 out of 1000 in 2026. Microsoft uses scaled scoring rather than a flat percentage — questions are weighted by difficulty and case studies count for multiple points. Consistently scoring 80%+ on realistic practice tests gives you a comfortable margin on exam day.
Does the MS-102 certification expire?
Yes — MS-102 is a role-based Associate certification and expires one year after the pass date. Renewal is free through a shorter online assessment on Microsoft Learn. The renewal assessment opens 6 months before expiry and you can retake it for free until you pass. Renewal assessments are typically 25–35 questions and focus on what has changed in Microsoft 365 (Entra, Defender XDR, Purview) since your last pass.
What is the average MS-102 salary in 2026?
MS-102-certified Microsoft 365 Administrators in the US earn $75,000–$115,000 USD on average in 2026. Entry-level M365 admins (1–3 years) start at $70,000–$90,000, mid-level admins (3–5 years) average $90,000–$115,000, and senior M365 administrators or platform engineers reach $115,000–$145,000+. MS-102 pairs especially well with MD-102 (Endpoint Administrator) to unlock unified enterprise admin roles at $110,000–$140,000, or with SC-200 (Security Operations) for security-focused M365 engineering roles.
What are the MS-102 exam topics for 2026?
MS-102 covers four domains in 2026: (1) Deploy and manage a Microsoft 365 tenant (25–30%) — tenant configuration, domains, users, groups, licenses, organizational settings. (2) Implement and manage identity and access in Microsoft Entra ID (25–30%) — users, groups, Conditional Access, MFA, PIM basics. (3) Manage security and threats by using Microsoft Defender XDR (30–35%) — Defender for Endpoint, Office 365, Identity, Cloud Apps, incident response. (4) Manage compliance by using Microsoft Purview (10–15%) — DLP, sensitivity labels, retention, eDiscovery, audit.

MS-102 Exam Cost 2026

The MS-102 exam costs $165 USD in 2026. This is the standard Microsoft Associate-level certification price. Pricing varies by country — approximately ₹4,800 INR in India, £113 GBP in the UK, and roughly €165 EUR in most European markets. Always confirm the current price on the official Microsoft Learn scheduling page for your region.

There are no formal prerequisites, though Microsoft strongly recommends 6–12 months of hands-on Microsoft 365 administration experience. MS-102 expires annually — renewal is free via a shorter online assessment on Microsoft Learn. Microsoft Ignite, Enterprise Skills Initiative (ESI), and Microsoft Learn Cloud Skills Challenges occasionally offer free or discounted exam vouchers.

MS-102 vs MD-102: Tenant vs Devices

The two most-confused Microsoft administrator certifications. Both are Associate-level and $165, but they cover different halves of modern Microsoft administration — and a large share of MS-102 candidates first arrived here researching this exact question.

MS-102MD-102
RoleMicrosoft 365 AdministratorEndpoint Administrator
ManagesM365 tenant (Entra ID, Defender XDR, Purview, tenant config)Devices (Intune, Autopilot, compliance, app protection, Defender for Endpoint)
Cost$165 USD$165 USD
Duration120 min120 min
Best forM365 admins, collaboration platform engineersDesktop engineers, endpoint admins, mobility specialists
Salary (US)$75K–$115K$70K–$105K
Expires?Annual renewal (free)Annual renewal (free)

Take MS-102 if you mostly work with M365 tenant policies, identity, and compliance. Take MD-102 if you mostly work with deploying and securing devices. Many enterprise administrators eventually earn both.

MS-102 vs AZ-104: M365 vs Azure

MS-102 is the Microsoft 365 Administrator certification — managing M365 tenants, Microsoft Entra ID for M365, Defender XDR, and Purview compliance. AZ-104 is the Azure Administrator certification — managing Azure cloud infrastructure including VMs, virtual networks, storage, RBAC, and governance. MS-102 administrators focus on productivity, collaboration, and security across M365. AZ-104 administrators focus on cloud infrastructure in Azure. Both are $165 Associate-level certifications with annual renewal. They overlap on Microsoft Entra ID basics but otherwise cover different roles. Cloud-focused admins often earn both to span the full Microsoft cloud stack.

MS-102 Certification Path and Prerequisites

MS-102 sits in the Microsoft 365 Administrator track. The recommended path:

  • • Foundation: MS-900 (Microsoft 365 Fundamentals, $99) — optional but recommended for newcomers
  • • Core: MS-102 (Microsoft 365 Administrator, $165) — the certification on this page
  • • Specializations from MS-102: MD-102 (Endpoint), SC-200 (Security Operations), SC-300 (Identity), MS-700 (Teams), MS-721 (Teams Voice)

Are there formal prerequisites for MS-102? No — anyone can sit MS-102 directly. However, Microsoft recommends:

  • • 6–12 months of hands-on Microsoft 365 administration experience
  • • Familiarity with the Microsoft 365 admin center, Entra admin center, and Microsoft Purview portal
  • • Basic understanding of Defender XDR (Defender for Endpoint, Office 365, Identity, Cloud Apps)
  • • MS-900 knowledge (cloud concepts, M365 service overview, security awareness)

MS-102 Salary and Career Outlook (2026)

MS-102-certified Microsoft 365 Administrators in the US earn the following reported salaries in 2026:

  • • Entry-level M365 administrator (1–3 yrs): $70,000–$90,000 USD
  • • M365 administrator (3–5 yrs): $90,000–$115,000 USD
  • • Senior M365 administrator / platform engineer: $115,000–$145,000 USD
  • • MS-102 + MD-102 (full Microsoft admin combo): $110,000–$140,000 USD
  • • MS-102 + SC-200 (security-focused M365 engineering): $115,000–$155,000 USD

MS-102 is most valuable in 2026 because Microsoft 365 consolidation continues across enterprises and Defender XDR adoption has made M365 administrators responsible for security operations that previously sat with separate SOC teams. This shift compounds salary growth for MS-102 holders who add a security certification.

MS-102 Exam Topics 2026: Domain Breakdown

MS-102 covers four domains. Microsoft refines wording periodically but the weights remain stable. Always verify the latest objectives on the official Microsoft Learn MS-102 page.

Deploy and Manage a Microsoft 365 Tenant

25–30%

Tenant deployment, custom domains, organizational settings, user and group lifecycle, license management, role-based access control for M365 admin roles, multi-tenant management, service health, and admin center configuration.

Implement and Manage Identity and Access in Microsoft Entra ID

25–30%

Users, groups, administrative units, Conditional Access policies, multi-factor authentication, authentication methods (passwordless, FIDO2), Identity Protection, Privileged Identity Management (PIM) basics, Entra ID Application registrations.

Manage Security and Threats by Using Microsoft Defender XDR

30–35%

Defender for Endpoint policies and onboarding, Defender for Office 365 (Safe Links, Safe Attachments, anti-phishing), Defender for Identity sensors, Defender for Cloud Apps, incident investigation in the unified XDR portal, attack surface reduction rules.

Manage Compliance by Using Microsoft Purview

10–15%

Data Loss Prevention (DLP) policies, sensitivity labels and label policies, retention labels and policies, eDiscovery (Standard and Premium), Audit logs and search, Insider Risk Management basics, Compliance Manager.

MS-102 Study Plan: 10-Week Schedule

Most candidates pass MS-102 with 8–12 weeks of preparation. This 10-week plan assumes you have MS-900 knowledge and basic M365 admin portal familiarity:

  • Week 1–2: Tenant management — domains, users, groups, licenses, admin roles. Build a free M365 developer tenant if you don't have admin access at work.
  • Week 3–4: Microsoft Entra ID — Conditional Access, MFA, authentication methods, Identity Protection, PIM. Practice creating Conditional Access policies with location and risk conditions.
  • Week 5–6: Defender for Endpoint and Defender for Office 365 — onboarding, policy configuration, Safe Links and Safe Attachments, incident workflow.
  • Week 7: Defender XDR unified incident response — Defender for Identity, Defender for Cloud Apps, attack story timeline, automated investigation and response.
  • Week 8: Microsoft Purview — DLP policies, sensitivity labels (auto-apply rules, scoping), retention labels, eDiscovery and audit basics.
  • Week 9: Take 40 free practice questions to find weak areas. Re-study weakest two topics. Build at least one realistic Conditional Access scenario end-to-end.
  • Week 10: Two full timed mock exams. Review every wrong answer. Target consistent 80%+ before booking. Pay attention to case study time management — budget 10–15 minutes per case study.

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