AB-210 Practice Test

Sample AB-210 Practice Questions

10 real questions from the free AB-210bank. Pick an answer in your head, then open “Show answer” for the explanation.

1. 1. A user's security role grants Basic (User) record-level access to the opportunity table, but a colleague has manually shared read access to one specific opportunity record they own with this user. However, the user's security role does not grant any privilege to read the opportunity table at all. What happens when the user tries to open that shared opportunity record?

   • A. Access is denied, because a privilege granting read access to the entity type must exist before record-level sharing can take effect
   • B. Access is granted, because manual sharing overrides the absence of entity-level read privileges
   • C. Access is granted, but strictly during business hours defined for the user's business unit
   • D. Access is denied, but solely when the record belongs to a different business unit than the user's
   Show answer

   Correct answer: A

   Access rights granted through sharing apply only after the user's security-role privileges already permit that action on the entity type; without the underlying read privilege on opportunities, the user cannot view the record regardless of what has been shared with them. This directly contradicts the claim that sharing overrides missing privileges, and there is no documented business-hours or business-unit-dependent exception to this rule.

2. 2. A Lead table already has 8 active business process flows, and the sales ops team wants to activate 3 more specialized flows for different sales channels, bringing the total to 11. Given the documented default, what happens if they try to activate an 11th business process flow on the Lead table without changing any settings?

   • A. It activates successfully; there is no default limit on active business process flows per table
   • B. It cannot be activated by default, since the default maximum is 10 active business process flows per table, though this can be raised via a configuration setting
   • C. It activates automatically and silently deactivates the oldest of the 8 existing flows
   • D. It activates successfully as long as it is a single-table flow, since the 10-flow limit applies specifically to multi-table flows
   Show answer

   Correct answer: B

   The documented default maximum is 10 active business process flows per table, and this can be changed using the MaximumActiveBusinessProcessFlowsAllowedPerEntity organization setting, though raising it can affect performance. There is a default limit (contradicting the first option), no automatic deactivation of an existing flow is documented (contradicting the third), and the 10-flow limit applies regardless of whether a flow spans one table or several (contradicting the fourth).

3. 3. An admin wants to enable OneDrive for Business private document storage for Dynamics 365 Sales sellers in a SharePoint Online tenant. Beyond enabling server-based SharePoint integration and having at least one active SharePoint site, what additional per-user requirement must be met?

   • A. Each seller needs the System Administrator security role
   • B. Each seller's mailbox must be approved for server-side synchronization
   • C. Each seller needs both a OneDrive for Business license and a SharePoint license
   • D. Each seller must be added to a Teams collaboration security role
   Show answer

   Correct answer: C

   The documented requirements for enabling OneDrive for Business (online) include a OneDrive for Business license and a SharePoint license for each user, in addition to server-based SharePoint integration and at least one active site. The System Administrator role, mailbox approval, and a Teams collaboration role are unrelated to the documented OneDrive for Business licensing requirement.

4. 4. A consultancy is importing 12,000 contact records with the Data import wizard, and some source rows are near-duplicates of contacts sellers already entered manually last week. The team wants to avoid creating duplicate contacts during the import without manually cross-checking each row beforehand. What should they do?

   • A. Enable duplicate detection before running the import, so the wizard flags potential duplicates against existing records
   • B. Reduce the file to under 8 MB, since duplicate detection runs on files below that size limit
   • C. Import into a solution-isolated environment first, then merge duplicates using Configuration Migration tool schema rules
   • D. Rely on the data map's transformation mapping feature, since it automatically deduplicates matching rows
   Show answer

   Correct answer: A

   Microsoft documents duplicate detection as the mechanism for preventing the import of duplicate records, and enabling it before running the import lets the wizard flag potential duplicates against existing data. There is no documented file-size gate on duplicate detection, the Configuration Migration tool is designed for configuration data and has no documented duplicate-merging schema rules, and transformation mapping reshapes data, such as splitting a combined name field, rather than deduplicating rows.

5. 5. An admin enables Notes analysis so sellers receive intelligent suggestions while typing on the timeline, but a seller reports the feature is missing from their Sales Hub app. Since Notes analysis is a premium Sales Insights feature, what is the most likely cause?

   • A. The seller's timeline Advanced settings have Quick save turned off
   • B. The seller's license does not include Sales Insights, Sales Premium, or Sales Enterprise
   • C. The seller's business unit sits below the admin's in the business unit hierarchy
   • D. The seller has hidden the Notes record type in their personal timeline view
   Show answer

   Correct answer: B

   Notes analysis requires a Sales Insights, Sales Premium, or Sales Enterprise license (plus the appropriate security role), so a missing entitlement is the documented reason a user cannot find premium Sales Insights features. Quick save is an unrelated timeline convenience setting, business unit hierarchy position does not gate this specific feature, and hiding the Notes record type would hide notes generally rather than only the intelligent-suggestion behavior.