Updated for 2026 Exam Objectives

AB-210 Practice Test

Accelerating Sales Pipelines with AI in Dynamics 365

AB-210 tests whether you can actually configure and operate the Sales Qualification, Research, Opportunity, and Close agents in production — not just enable Copilot and hope for the best.

Our 500 scenario-based questions cover the full AB-210 blueprint across five domains: configuring Dynamics 365 Sales core features for AI (deployment prerequisites, mailboxes, business process flows, the Sales security model, Microsoft 365 integration, and product catalog management), optimizing AI-driven sales (designing an AI-first sales strategy, preparing to deploy agents including capacity and billing, and configuring the Sales accelerator, conversational intelligence, predictive scoring, relationship intelligence, Copilot record summarization, and forecasts — the second-largest domain), qualifying and prioritizing leads by using AI (fine-tuning predictive scoring and configuring, interpreting, and monitoring the Sales Qualification Agent in Research-only vs. Research and engage mode), developing deals by using intelligent opportunity research (coordinating with the Sales Close Agent, configuring the Sales Opportunity Agent, automating deal closing, and gathering intelligence with the Sales Research Agent and research canvas — the largest domain at 25-30%), and extending and enhancing Sales (the Sales mobile app, Teams calling, SMS channels, and embedding Power Automate flows, Power Apps components, and Power BI reports). Every question is grounded against live Microsoft Learn and Dynamics 365 Sales documentation.

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Is this for you?

Your AB-210 exam is in the next 2-4 weeks
You've studied the concepts but aren't sure you'll pass
You want questions harder than the real exam
You want to understand why answers are correct, not just memorize

This is NOT for you if:

You're looking for braindumps or exam leaks
You haven't started studying the concepts yet
Most successful candidates start practice 2-3 weeks before their exam
Updated for the latest exam blueprint

AB-210 Exam Details

What to expect on exam day

Questions

40

Duration

120 minutes

Passing Score

700

Exam Cost

$165

Exam Domains Covered

Master all topics tested on the AB-210 exam

1

Configure Dynamics 365 Sales core features for AI

2

Optimize AI-driven sales

3

Qualify and prioritize leads by using AI

4

Develop deals by using intelligent opportunity research

5

Extend and enhance Sales

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5 Free AB-210 Questions

See how ready you are for the AB-210 exam. Each question includes a detailed explanation so you learn as you go.

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Why Practice with MSCertQuiz?

Microsoft Learn teaches concepts. We prepare you for the actual exam.

1

Deep coverage of the four named Sales agents most question banks conflate or gloss over — Sales Qualification, Sales Research, Sales Opportunity, and Sales Close — each with distinct configuration, monitoring, and collaboration mechanics

2

Real deployment and licensing scenarios covering agent prerequisites, capacity, billing, and credits, matching the operational decisions administrators actually face when rolling out agentic sales features

3

Full AI-intelligence configuration content most competitors skip: predictive scoring fine-tuning, conversational intelligence, relationship intelligence, and Sales accelerator setup

4

Every question verified against live Microsoft Learn and Dynamics 365 Sales documentation before it ships, so content stays accurate as Copilot and agent capabilities keep evolving

Not sure if you're ready for the AB-210 exam?

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What Our Users Say

“I've administered Dynamics 365 Sales for years but had never carefully compared the four agents side by side. The Sales Research vs. Sales Opportunity Agent questions closed real gaps. Passed on my first attempt.”

RS

Ravi S.

AB-210 Certified

“The predictive scoring and conversational intelligence questions were way more detailed than I expected from a practice test, and matched the real exam almost exactly.”

EM

Elena M.

Dynamics 365 Sales Consultant

“As someone who mostly configures core Sales features, the agent deployment prerequisites and capacity/billing questions filled real gaps between what I knew and what the exam actually tests.”

TK

Tunde K.

Passed AB-210 first try

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Official Microsoft Resources

Our practice questions are aligned with official Microsoft exam objectives. We recommend studying with Microsoft Learn first, then using MSCertQuiz to test your readiness.

View Official AB-210 Exam Details

AB-210 Frequently Asked Questions

Everything you need to know about the AB-210 Accelerating Sales certification

What is AB-210?
AB-210 (Accelerating Sales Pipelines with AI in Dynamics 365) is a certification validating the ability to design and configure AI-enhanced sales solutions using Dynamics 365 Sales, Copilot, and agent capabilities to help sellers work more efficiently throughout the lead-to-cash process.
How much does the AB-210 exam cost and how long is it?
The AB-210 exam costs $165 USD, runs approximately 120 minutes, and has a passing score of 700 out of 1000. Confirm current pricing and duration on the official certification page before booking, since exam details can shift alongside Dynamics 365 Sales and Copilot feature updates.
What is the passing score for AB-210?
The passing score for AB-210 is 700 out of 1000, the same threshold used across nearly all Microsoft role-based certification exams. Scoring is scaled, so 700 represents roughly 70% competency spread across all five exam domains rather than a simple raw percentage.
What topics are covered on AB-210?
AB-210 covers five domains: Configure Dynamics 365 Sales core features for AI (15-20%) — deployment, mailboxes, and product catalog; Optimize AI-driven sales (20-25%) — AI strategy, agent deployment prep, and intelligence features; Qualify and prioritize leads by using AI (15-20%) — predictive scoring and the Sales Qualification Agent; Develop deals by using intelligent opportunity research (25-30%, the largest domain) — the Sales Close, Opportunity, and Research agents; and Extend and enhance Sales (10-15%) — mobile, Teams, SMS, and Power Platform embedding.
How hard is AB-210?
AB-210 is a scenario-heavy exam that expects real hands-on experience configuring Dynamics 365 Sales and its agentic AI features, not just familiarity with the seller experience. Candidates comfortable with core Sales configuration often find the four-agent domain (Qualification, Research, Opportunity, Close) the hardest, since it requires distinguishing very similar configuration, monitoring, and collaboration workflows across agents.
How long should I study for AB-210?
Candidates already configuring Dynamics 365 Sales and its Copilot/agent features should plan 3-5 weeks, focused on the intelligent opportunity research domain given its exam weight. Candidates newer to Dynamics 365 Sales should plan 6-8 weeks. It is highly recommended to complete intermediate-level Power Platform training first. We recommend working through Microsoft Learn's AB-210 learning path, then practicing with 500 scenario-based questions spread across all five domains in proportion to their exam weight.
What are the prerequisites for AB-210?
There are no enforced prerequisites to register for AB-210, but Microsoft highly recommends completing intermediate-level Power Platform configuration training first, plus functional knowledge of interpreting sales processes, building and extending model-driven apps, and building Power Automate cloud flows.
Who should take AB-210?
AB-210 is aimed at professionals who design and configure AI-enhanced sales solutions using Dynamics 365 Sales, working closely with sales, operations, and IT stakeholders to align solutions with revenue goals. It pairs well with AB-410 (Building Intelligent Applications) for candidates building AI-powered apps more broadly, and with AB-620 (AI Agent Builder Associate) for those going deeper into Copilot Studio agent development.

Also Preparing For

Candidates studying AB-210 often prepare for these certifications next.

AB-410

Intelligent Applications

Practice test →AB-620

AI Agent Builder

Practice test →PL-400

Power Platform

Practice test →